Privacy Policy

Effective Date: July 6, 2026

This Privacy Policy describes how DigitalMuni LLC (referred to herein as “DigitalMuni,” “the Company,” “we,” or “our”) collects, uses, and handles personal information in connection with your use of digitalmuni.com and its associated subdomains (collectively, the “Platform”). We encourage you to read this document carefully before using our services.

Your continued access to or use of the Platform constitutes your acknowledgment and acceptance of the practices described in this policy. If you disagree with any part of this policy, you should discontinue use of the Platform immediately.

Our Foundational Privacy Principles

We hold ourselves to the following core commitments when handling your data:

  • Your personal data is never sold to outside parties under any circumstances.
  • We do not share your information with third parties for their own marketing or advertising purposes.
  • Selective Disclosure: We may share document viewing activity with the municipal bond issuers or obligors whose specific offerings you have accessed, along with their designated representatives. This disclosure is strictly limited to activity related to their own documents.

 

What Information We Gather

Information You Submit to Us

We collect personal information that you choose to provide when you interact with our Platform, including when you:

  • Create or manage a user account
  • Purchase a subscription or access premium content
  • Reach out to us for help or with questions
  • Sign up for alerts or newsletter communications
  • Complete surveys or share feedback with us

Such information typically includes your name, email address, phone number, employer, job title, account login credentials, and professional background details.

Information Gathered Automatically

Our systems automatically capture certain technical data each time you visit the Platform, such as:

  • Your IP address and general geographic region
  • Browser type, version, and operating system
  • Device characteristics and identifiers
  • Content and pages visited during your session
  • Timestamps of visits and document downloads
  • Source of your visit, such as referring links or search queries

How We Put Your Information to Use

The data we collect supports the following activities:

Delivering Our Services

  • Granting access to municipal bond documentation and resources
  • Processing payments and maintaining account records
  • Sending communications tied to your account activity or service updates
  • Responding to your questions and providing assistance

Improving the Platform

  • Evaluating usage trends to enhance Platform performance
  • Building and refining new features and capabilities
  • Conducting internal analysis and research

Compliance and Risk Management

  • Meeting applicable legal and regulatory obligations
  • Identifying and addressing fraud, security incidents, or unlawful conduct
  • Upholding our Terms of Use and protecting Company interests

Sharing Information With Issuers and Obligors

Please be aware that when you access or download offering documents on our Platform, we may furnish the relevant municipal bond issuer or obligor (and their authorized agents) with select information about that activity. This may include:

  • Your full name and professional contact details (if you are a registered user)
  • Your employer and job title
  • When you accessed the documents
  • Which specific documents you viewed or downloaded

This disclosure is confined solely to the issuer or obligor associated with the documents you accessed. We do not share information about your engagement with other issuers’ materials or your general navigation history on the Platform.

Other Circumstances Under Which We May Share Data

Beyond the issuer/obligor disclosure described above, we may share your information only in these limited situations:

Third-Party Vendors

We work with external companies that help us operate the Platform and fulfill services, including payment processors, cloud infrastructure providers, email delivery services, and analytics tools. These vendors receive only what is necessary to perform their functions and are bound by confidentiality and data protection obligations.

Legal and Governmental Requests

We may disclose information when compelled to do so by applicable law, court order, subpoena, or regulatory request, or when necessary to defend our rights or protect the safety of users and the public.

Organizational Transactions

Should DigitalMuni undergo a merger, acquisition, asset sale, or similar corporate transaction, user information may be transferred as part of that process. We will provide advance notice of any material change in how your data is controlled.

Aggregate and De-identified Data

We may share statistical or aggregated data that does not identify any individual user with third parties for research, industry benchmarking, or similar purposes.

Cookies and Similar Technologies

We deploy cookies and related technologies to support Platform functionality and understand user behavior. The categories of cookies we use include:

  • Functional Cookies: Necessary for the Platform to operate correctly and securely.
  • Analytics Cookies: Used to track usage patterns and improve our services.
  • Preference Cookies: Store your choices and settings for a more personalized experience.

You may adjust your cookie preferences through your browser settings, though doing so may affect the availability of certain Platform features.

Protecting Your Data

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure. Our protective measures include SSL/TLS encryption for data in transit, access-controlled storage environments, periodic security evaluations, and staff training on privacy and security best practices.

Despite our efforts, no digital system can guarantee absolute protection against all threats. We cannot warrant the complete security of any information you transmit to us.

How Long We Keep Your Data

We hold your personal information for as long as required to deliver our services, satisfy legal and regulatory obligations, resolve disputes, and enforce our agreements. When data is no longer needed for these purposes, we will securely destroy or anonymize it in accordance with our internal retention schedule.

Your Privacy Choices and Rights

Reviewing and Updating Your Information

You have the right to request a copy of the personal information we hold about you and to ask us to correct any errors. Account holders may update their profile information directly by logging in.

Marketing Communications

To stop receiving promotional messages from us, click the unsubscribe link included in any marketing email or contact us directly. Please note that opting out of marketing does not affect our ability to send you transactional or account-related messages.

Requesting Account Deletion

You may request that we delete your account and associated personal data by contacting us at the address below. We may retain limited information as required by law or for legitimate operational purposes.

Browser Do Not Track Signals

Our Platform does not currently process Do Not Track signals sent by web browsers. You may manage tracking preferences through your cookie settings.

California Residents

If you reside in California, the California Consumer Privacy Act (CCPA) affords you specific rights, including:

  • The right to know what personal data we collect and how it is used or disclosed
  • The right to request deletion of your personal data
  • The right to opt out of the sale of personal data (note: we do not sell personal data)
  • The right to be free from discrimination for exercising any of the above rights

To exercise your CCPA rights, please use the contact information provided at the end of this policy.

Children’s Privacy

Our Platform is intended for adults and is not directed at individuals under 16 years of age. We do not knowingly collect personal information from minors. If we learn that we have inadvertently gathered data from a child under 16, we will promptly delete that information.

Users Outside the United States

The Platform is hosted and operated in the United States. By accessing it from another country, you acknowledge that your data will be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction.

External Links

The Platform may include hyperlinks to websites operated by third parties. We do not control and are not responsible for the content or privacy practices of those external sites. We recommend reviewing the privacy notices of any third-party websites you visit.

Updates to This Policy

We reserve the right to revise this Privacy Policy periodically. When we make significant changes, we will update the effective date at the top of this document and post the revised policy on our Platform. Your ongoing use of the Platform following any update signals your acceptance of the revised terms.

Reach Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

DigitalMuni LLC
Attention: Privacy Officer
2245 Eureka Road
Wyandotte, MI 48192
Email: privacy@digitalmuni.com
General Support: support@digitalmuni.com